Warranty / RMA

All RovAbout products come with a One-Year manufacturers limited warranty against any manufacturer-caused defects from the date of original purchase.  The limited warranty provides parts and labor to repair or replace the product, at the sole option of the manufacturer.  Please note this limited warranty only covers a manufacturing defect, not any fault caused by negligence, incorrect use or assembly, accidental damages caused while riding or not riding, or damage during shipping.

To process your warranty claim, you MUST first complete a Return Merchandise Authorization (RMA) Request Form. Please complete the RMA form below and you will receive an email with a RMA Number and return shipping information.    Your return must include your RMA number and proof of purchase or it will not be processed.  You will be responsible for all return shipping costs associated with either the repair or replacement of your RovAbout board.

RMA Request Form